Shipping Information

Same day dispatch

All orders received before 1pm will be shipped to you the same day. For orders received after 1pm shipment will be the next working day. This promise applies to all orders received Monday to Friday.

Free shipping

We ship to all EU member states , Norway and Switzerland. Customers from the United Kingdom please visit our UK site.

• Germany and all EU member states free shipment for all orders with a minimum order value of €130,-
• Norway and Switzerland free shipment for all orders with a minimum order value of €130,-

 

Privacy

We ship all orders via DHL or Deutsche Post in neutral packaging. Sender is MaltNic GmbH in Berlin, Germany.

Of course, we also deliver to packing stations, warehouse service providers, etc. Please write your special requests in the order, e.g. not handing them over to the neighbors.

Shipping cost

 

We charge the following shipping flat rates for all orders which are not entitled to free shipping.

• Germany € 5,-*
• Other EU member states € 7,50,-*
• Norway and Switzerland € 9,50,-*
• *Should the actual shipping cost be lower than the flat rate, we will automatically refund the difference.

 

Shipments to Norway and Switzerland

 

For orders from Norway and Switzerland we don´t charge VAT.

The customer may have to pay additional duties, taxes or fees for the delivery, but not to the provider, but to the customs or tax authorities responsible there. We recommend that you ask the customs or tax authorities for details before ordering. Under normal circumstances you only have to pay the import VAT of your country.